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UPDATE 23.09.21 Influenza Vaccine Delivery Issues

Clinics booked for 25th September for the 65 years and overs is now cancelled. The manufacturer Seqirus  emailed with an update providing us with a delivery date and advised we would receive a further email from the distribution company 48 hours prior with an accurate delivery time on the date stated.  They have failed to confirm the delivery of the vaccines, so we have no choice other than to cancel the clinic and to wait until the vaccines are delivered and in our possession before we can offer any further appointments.

We realise this is a huge inconvenience to all those affected including our surgery staff who have rearranged their off duty time to come in and deliver this clinic.   

Once the Surgery has the vaccines safely delivered we will contact all those who have been cancelled from both clinics to rearrange. Please don't contact us - we will contact you

If we have a mobile contact number on file, a text will be sent out (Only 1 per household where only 1 person has a mobile listed), a call to the landline and an update on here and our Facebook page. Please bear with us - its a huge undertaking to organise these clinics, even more so when doing it at short notice. 

Thank you for your continued support and understanding - The Friarwood Team

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Engage Consult

If you are a registered patient, please consider using our online service.   Click here for more information

Welcome to Friarwood Surgery

We are here to help you.

The NHS is doing things a little differently at the moment due to Coronavirus. 

GP practices across Wakefield are working together to prioritise same day care and symptoms which might indicate serious illness.  We ask that you do not come to the surgery in person unless booked in for a face to face appointment

You can contact us online https://wsp.psf-live.co.uk/7238/#/portal or by calling us on 01977 704777.  We will then give you advice about what to do.  A phone or video consultation with a GP, nurse or other healthcare professional will usually be booked for you as many problems can be sorted out this way.  If you are booked for a confirmed face-to-face appointment with a doctor or nurse you may be asked to see them at a neighbouring GP practice to the one you would usually attend. This is to help the health service effectively cope with increased demand and suspected coronavirus (COVID-19) patients. We will always let you know the location at which you will be seen.

As we are dealing with more telephone and video consultations we are dealing with an increased number of phone calls.  Avoid busy periods (8am to 12 noon) when contacting us about any non-urgent matters such as sick notes, prescription queries and routine check-ups. This helps us to prioritise our calls for those who have a same day medical problem.  Online services may suit you instead of a phone call.

If a telephone appointment is made with a doctor or nurse, make sure that the receptionist knows your current phone number and any times you cannot answer the phone.  If you are calling about someone else let the receptionist know.  Phone again if things get worse.

Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet.  You can find out more about the services on offer by visiting www.nhs.uk/using-the-nhs/nhs-services/the-nhs-app/  If you are not sure if you need urgent medical care use www.111.nhs.uk  or phone 111 to find out.  The 111 service can book you into the urgent care centre at Pontefract if this is what you need.

If it is not a life-threatening emergency and you don’t need immediate medical attention, other options should be considered before dialling 999 or visiting the Emergency Department.  

Choosing the most appropriate place for care allows Emergency Department staff to help people whose lives are at risk and can also potentially save you a long wait.

 

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https://digital.nhs.uk/data-and-information/data-collections-and-data-sets/data-collections/general-practice-data-for-planning-and-research

To manage your choice and to select a preference please click the link below. 

https://www.nhs.uk/your-nhs-data-matters/manage-your-choice/

Register your Type 1 Opt-out preference

Please see our Coronavirus tab on the right hand side for information and advice

Telephone Calls

Due to an increasing amount of telephone calls, the GP's have taken the decision to put a restriction for routine same day call backs. 
You will now need to call from 8am to receive a call back the same day. Once the allocation has been met we are unable to take any additional call back requests.

You will be encourage where possible to use the electronic contact form above in the first instance to ask about a medical matter, this will free up the telephone for those who cannot use a computer. It is not suitable to book appointments, or ask for test results. 
Please note the clinician is only able to call back once, the calls are AM or PM. If you know you may be busy and unable to answer the telephone please arrange for a day you will be free.
Please tell the receptionist if you have covid-19 symptoms, even if your call is for another matter.

Covid-19 symptoms:

▪️ high temperature
▪️ new, continuous cough
▪️ loss/change in sense of smell
▪️ loss/change in sense of taste

The GP's and Nurse Practitioners are currently triaging all calls, they are doing video consultations, as well as face to face if it's deemed necessary to invite patients into the surgery.
Please respect our reception staff - they are doing a very difficult job ensuring all our patients are dealt with under the strict guidelines that they currently having to work with.

  

(Site updated 23/09/2021)
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